Information Unit

The Information Unit is staffed from 8.15am to 5pm on Mondays, and 10.30am to 5.00pm, Tuesday to Friday.
For advice and assistance please phone 8172 6300 or email

Members calling the AEU Information Unit can obtain information on a range of important issues, including:

  • Country Incentives
  • Staffing
  • Workplace injuries 
  • Grievances in the workplace
  • Leave entitlements
  • Payroll matters
  • PAC matters
  • OHS & W
  • Part-time procedures
  • Performance management
  • Working with difficult students
  • New Educator matters
  • Teacher Registration Board matters
  • Legal matters

The Information Unit can also assist with a first free legal referral for non work-related issues.

Some typical member questions the AEU assists with on a daily basis:

  • Can I return to part-time work after maternity leave?
  • As a part-time teacher what is my maximum teaching load?
  • Am I required to attend staff meetings on a day I don't normally work?
  • Do teachers have defined hours of work?
  • Am I meant to receive an extra 0.1 Non-Instruction Time as a first year teacher?
  • What do I do if my payslip is incorrect?
All these questions and more can be answered by the friendly AEU staff at the Information Unit.