Information Unit

The Information Unit is staffed from 8.15am to 5pm on Mondays, and 10.30am to 5.00pm, Tuesday to Friday.

For advice and assistance please phone 8172 6300 or email [email protected]

You can also submit your questions using our enquiry form.

Members calling the AEU Information Unit can obtain information on a range of important issues, including:

• Country Incentives
• Staffing
• Workplace injuries 
• Grievances in the workplace
• Leave entitlements
• Payroll matters
• PAC matters
• OHS & W
• Part-time procedures
• Performance management
• Working with difficult students
• New Educator matters
• Teacher Registration Board matters
• Legal matters

The Information Unit can also assist with a first free legal referral for non work-related issues.

Some typical member questions the AEU assists with on a daily basis:

• Can I return to part-time work after maternity leave?
• As a part-time teacher what is my maximum teaching load?
• Am I required to attend staff meetings on a day I don't normally work?
• Do teachers have defined hours of work?
• Am I meant to receive an extra 0.1 Non-Instruction Time as a first year teacher?
• What do I do if my payslip is incorrect?