Information Unit

The Information Unit is staffed from 8.15am to 5pm on Mondays, and 10.30am to 5.00pm, Tuesday to Friday.

For advice and assistance please phone 8172 6300 or email [email protected]

You can also submit your questions using our enquiry form.

Members calling the AEU Information Unit can obtain information on a range of important issues, including:

  • Country Incentives
  • Staffing
  • Workplace injuries 
  • Grievances in the workplace
  • Leave entitlements
  • Payroll matters
  • PAC matters
  • OHS & W
  • Part-time procedures
  • Performance management
  • Working with difficult students
  • New Educator matters
  • Teacher Registration Board matters
  • Legal matters

The Information Unit can also assist with a first free legal referral for non work-related issues.

Some typical member questions the AEU assists with on a daily basis:

  • Can I return to part-time work after maternity leave?
  • As a part-time teacher what is my maximum teaching load?
  • Am I required to attend staff meetings on a day I don't normally work?
  • Do teachers have defined hours of work?
  • Am I meant to receive an extra 0.1 Non-Instruction Time as a first year teacher?
  • What do I do if my payslip is incorrect?
All these questions and more can be answered by the friendly AEU staff at the Information Unit.